Overview
A major university hospital set out to make every treatment decision patient-centered by embedding patient-reported outcome measures (PROMs) into routine care. With dotbase rolled out across all departments, every patient will complete the PROMIS-33 (and additional specialty-specific questionnaires) at key milestones, delivering real-time insights into their quality of life.

Partners
All clinical departments, outpatient and inpatient services and multidisciplinary care teams within the university hospital

Setting
Longitudinal chronic-care pathways, frequent patient self-reporting and close collaboration among physicians, nurses, therapists and data analysts

Challenges

• Outdated Survey Tools: PROMs lived in a standalone apps, creating data silos.
• Poor Workflow Integration: Clinicians couldn’t see PROM results alongside their standard documentation tool.
• Clinician Burden: Manual scheduling, delivery and scoring of PROMs.
• Underused Data: Patient feedback was collected, but not regularly used to guide treatment adjustments.

Our Solution
Deploying dotbase hospital-wide delivered a seamless, automated PROM ecosystem:

1. Automated PROM Scheduling & Delivery
   dotbase triggers PROMIS-33 and targeted questionnaires via personal smartphones, in-clinic tablets or secure email at predefined intervals.
2. Real-Time Scoring & Trend Views
   Domain scores are calculated instantly and displayed as trend charts within the clinician’s dashboard.
3. Embedded Summary Panels
   PROM summaries sit side-by-side with the standard documentation tool used in routine in a unified care view.
4. Modular PROM Library
   A configurable library of standardized and specialty-specific instruments adapts to neurology, gastroenterology, breast cancer care and beyond.

Outcomes

• Patient Coverage: Every patient completes PROMs at scheduled touchpoints, generating a continuous stream of quality-of-life data.
• Greater Clinician Engagement: Providers routinely review and discuss PROM trends during visits, improving shared decision-making.
• Personalized Care Plans: Real-time feedback enables rapid adjustments - whether tweaking medications, referring to physiotherapy or adding psychosocial support.
• Reduction in Admin Time: Automation of scheduling and scoring reduces the workload, freeing clinicians to focus on direct patient care.

Conclusion
With hospital-wide dotbase integration, PROMs have evolved from isolated surveys into dynamic, actionable insights. By capturing every patient’s voice and weaving it into daily workflows, the hospital now delivers truly personalized, quality-of-life–driven care.

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